- We provide Free Shipping Pan India for all prepaid orders above ₹499. It Normally takes 3-4 working days to deliver the orders to the Metros. While it can take upto 8 working days to deliver the order to remote locations or locations with no air transport.
- All Activewear products such as Leggings, AOP Crop Tops, Sports Bras, Bomber Jackets etc. are shipped within 2 days of placing the order. All cotton products are shipped within 2-4 days of placing the order.
- If you have ordered more than one product, your order might arrive in 2 or more different packages. We will share tracking links for both packages separately.
- We at Athlizur always ship packages in Sealed Bags. Please do not accept the package if the seal is broken or tampered and immediately contact us at email@example.com
- For Cash on Delivery (COD) Orders, a handling fees of upto ₹99, (inclusive of tax) will be applicable. COD is available for cart amount less than ₹3000. The actual COD fee depends upon the cart value and the pincode for delivery.
- When your package is shipped from our facility, we send you the tracking code on your mobile number. Please check that for any updates after 4 hours of recieving the code. If the tracking link is not working or if it fails to update even after 48 hours, please contact us immediately at firstname.lastname@example.org with your order number so that we can fix the tracking error.
- You can track your order on the tracking link sent to your phone via SMS or you can login into your account on Athlizur and check it. We also send the tracking details on mail as soon as the order is shipped.
- Any dispute regarding non delivery is to be raised within 3 days of the delivery as shown in the tracking details. In any such scenario, we ask the shipping company to share a Proof of Delivery and that is considered as final. Delivery disputes raised after 3 days of the delivery date shown in tracking will not be entertained.
- For Bulk Orders, please drop us an email at email@example.com with the subject as ‘BULK ORDER QUERY’ or you can drop in your query in the Contact Us section of the website and our team will be happy to assist you.